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Principal areas covered for car
lessons:
eh1, eh2 , eh3,eh 7,eh 8, eh4, eh5, eh6, eh32, eh11, eh12, eh9, eh10,
eh16, eh15, eh21, eh33, eh14, eh13, eh17, eh18, eh22
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Conditions
1.
The instructor shall make his services as an instructor available to
the pupil for the sole purpose of giving the pupil driving tuition at
the rate per lesson from time to time agreed.
2.
The instructor shall have the right to substitute another suitable
instructor for the purposes of giving all or any of the lessons if the
instructor is not available for any reason whatsoever.
3.
In the event that the instructor is unable to substitute another
instructor for a specific appointment, or in the event of mechanical
breakdown or other cause, the instructor reserves the right to
rearrange the lesson to a time convenient to both parties.
4.
The instructor will carry motor insurance covering the pupil whilst
driving the tuition vehicle* when accompanied by an instructor or a DSA
examiner.
*
Where the client provides the vehicle, the client is responsible for
providing adequate insurance cover for third party liability, training
and test purposes.
5.
The lesson shall be paid at the time of lesson being booked.
6.
If the pupil fails to give the instructor a minimum of 24 hours notice
cancelling any lessons, the pupil shall be liable for the lesson fee in
respect of such lesson. All lessons must be paid in full at time of
booking at least one lesson in advance.
7.
The pupil agrees that they are duly licensed to drive the tuition
vehicle. The pupil must inform the instructor immediately should their
entitlement to drive change.
8.
All driving test car hire fees must be paid 2 weeks in advance to
reserve the car. In the event of a test being cancelled by the DSA the
pupil must claim compensation for any loss directly from the DSA.
No
part of this agreement affects the statutory rights of the customer.
ADI code of conduct
Personal
Conduct
The
instructor will at all times behave in a professional manner towards
clients. Clients will be treated with respect and consideration. The
instructor will try to avoid physical contact with the client except in
an emergency or in the normal course of greeting. Whilst reserving the
right to decide against giving tuition, the instructor will not act in
any way which contravenes legislation on discrimination.
Business dealings
The
instructor will safeguard and account for any monies paid in advance by
the client in respect of driving lessons, test fees or for any other
purpose and will make the details available on request. The instructor
should provide clients with a written copy of there terms of business
to include:
- Legal indemnity of the school/instructor with full
address and telephone number at which the instructor or there
representative can be contacted.
- The price and duration of lessons.
- The price and conditions for use of the school car
for the practical driving test.
- The terms under which cancellation by either party
may take.
Procedure
for complaints.
The
instructor should check a client's entitlement to drive the vehicle and
there ability to read a number plate at the statutory distance on the
first lesson. When presenting a client for the practical driving test
the instructor should check that the client has all the necessary
documentation to enable them to take the test and that the vehicle is
roadworthy. Instructors will advise clients when to apply for the
theory and practical driving tests, taking into account local waiting
times and forecast of the clients' potential for achieving the driving
test pass standard. The instructor will not cancel or rearrange the
driving test without the clients agreement. In the event of the
instructors decision to withhold the use of the school car for the
driving test , sufficient notice should be given to the client to avoid
the loss of the DSA test fee. The instructor should at all times, to
the best of his/her ability, endeavour to teach the client the correct
driving skills according to DSA's recommended syllabus.
Advertising
Advertising of
driving tuition shall be honest; claims made shall be capable of
verification and comply with the codes of practice set down by the
advertising standards authority . Advertising that refers to clients
pass rates should not be open to misinterpretation and the basis for
which the calculation is made should be made clear.
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